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Client Relationships & Retail Growth [clear filter]
Saturday, June 22
 

3:00pm PDT

[SOLD OUT] Creating Compliant Clients with Savanna Boda

Join Savanna Boda, medical aesthetician and successful spa owner, as she shares her proven strategies for developing meaningful client relationships.

In this class you learn why compliant clients get better skincare results, have higher tickets sales and are incredibly loyal.

Join Savanna for an engaging class that will change how you connect with your clients and how your approach your business.

Your ticket to this session includes unlimited exhibit hall access. Save $25 when you register for 3+ classes. Register Now!

Speakers
avatar for Savanna Boda

Savanna Boda

Licensed Esthetician / Med spa Owner / Social media influencer, Savanna Boda Aesthetics
Savanna Boda is a licensed medical Aesthetician and acne specialist based in Dallas, Texas with a cult following of 363k on Instagram. Savanna is the founder and owner of Savanna Boda Aesthetics, a medical spa that focuses on ethical and results driven aesthetics!When Savanna is not... Read More →


Saturday June 22, 2024 3:00pm - 4:00pm PDT
Room W221
 
Sunday, June 23
 

10:30am PDT

Retail in the Round: An Interactive Workshop

You won’t be sitting in a chair for this presentation! After a brief introduction to the 5 Key Elements of a successful retail display, session participants will interact with 3 different retail vignettes. As you move from display to display, you will identify major retail themes and sub-themes, ideas for creative shelf talkers and messaging, touch creative props to support the display and leave with ideas on how to create engaging displays in your spa or wellness facility when you return home. We will briefly recap as a group your reactions, thoughts, and inspirations.


Your ticket to this session includes unlimited exhibit hall access. Save $25 when you register for 3+ classes. Register Now!


Speakers
avatar for Patti Biro

Patti Biro

Owner, Patti Biro & Associates
Author, consultant, spa cheerleader and coach, Patti Biro has over 20 years in the spa and wellness industry. She is a frequent presenter in the wellness and spa industry at trade shows and educational events. From day spas to resorts, hotels to medical spas, hospitals, non-profits... Read More →


Sunday June 23, 2024 10:30am - 11:30am PDT
Room W221

12:00pm PDT

Skincare Line Development: A Wellness-Centric Approach

Join Dr. Jenelle Kim for a comprehensive class tailored for spa and wellness professionals who are interested in creating a skincare line.

Why Attend:
Participants will gain insights into developing a skincare line that harmonizes wellness and beauty, with practical knowledge beneficial for all entrepreneurs, established business owners, and brand strategists.

What You'll Learn:
  • Brand Identity Essentials: Crafting a skincare line that embodies wellness values
  • Holistic Integration: Incorporating wellness into your skincare products authentically.
  • Understanding Market Trends: Insights into consumer preferences in wellness skincare.
  • Ethical and Sustainable Practices: Building a responsible skincare brand.
  • Effective Marketing: Communicating your wellness-focused skincare line.

Your ticket to this session includes unlimited exhibit hall access. Save $25 when you register for 3+ classes. Register Now!

Speakers
avatar for Dr Jenelle Kim

Dr Jenelle Kim

Founder & Formulator, JBK Wellness Labs
Dr. Jenelle Kim is a 9th-generation master herbologist, Doctor of Acupuncture and Chinese Medicine, and practitioner of Myung Sung Moving Meditation rooted in qi gong. Dr. Kim has been formulating and manufacturing products at JBK Wellness Labs for clients and brands carried in high-end... Read More →


Sunday June 23, 2024 12:00pm - 1:00pm PDT
Room W221

1:30pm PDT

The Melanated Skin: Impact on Increasing Sales in Your Business

Discover how to support and celebrate diversity in your spa for your practitioners and your clients. This will increase sales and client retention boosting your business success.
  • Be the trusted spa that provides products specifically for melanated skin which will broaden your reach.
  • Learn how to start incorporating inclusivity into your practice.
  • Provide education to your staff and team by BIPOC educators in the spa and wellness industry for best practices.
  • Increase product sales and client retention with inclusive products.
  • Be recognized as an authority in melanated skincare in your area.

Your ticket to this session includes unlimited exhibit hall access. Save $25 when you register for 3+ classes. Register Now!

Speakers
avatar for Davonna Willis

Davonna Willis

Founder, 4 Nineteen Education & Training
A respected health and wellness industry leader and an acclaimed entrepreneur and educator, Davonna Willis is a passionate advocate for her students.Prior to selling her book of business, during her time as a CEO and Owner of Blue Skyes Massage & Wellness Center she was committed... Read More →


Sunday June 23, 2024 1:30pm - 2:30pm PDT
Room W225
 
Monday, June 24
 

12:00pm PDT

Attracting Your Legacy Clients - The Art of Sacred Space

Go beyond surface-level small talk and connect authentically with your dream clients. In this interactive workshop, esteemed spa consultant Nichelle Mosley guides you in cultivating presence, deep listening, and sacred space to attract and retain legacy clients.

You will learn:
  • The art of being fully present - Clear your mind, tune into the moment, and give full attention
  • Evaluating experiences from the client's perspective - Stepping into their shoes to understand needs!
  • The power of sacred space - Creating an atmosphere of openness and emotional safety
  • Deep listening skills - Listen without judgment and be curious! Gain actionable tools to transform superficial aesthetic sessions into profound experiences where you and your clients feel seen, heard, and valued.
  • Client Relationship Panel- Evaluating experiences from the client's perspective with: Alyna Velez, Sonita Michelle Gray & Aysia Low.

Your ticket to this session includes unlimited exhibit hall access. Save $25 when you register for 3+ classes. Register Now!

Speakers
avatar for Nichelle Mosley

Nichelle Mosley

Founder, The Skin Barrier Academy
Nichelle Mosley, is an international award-winning licensed medical Aesthetician and Corneotherapy specialist based in California and North Carolina. Nichelle is an author and CIDESCO certified, high-achieving esthetic mentor. With her focus on WholePerson wellness, Nichelle is the... Read More →


Monday June 24, 2024 12:00pm - 1:00pm PDT
Room W221
 
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